Location: Countrywide

4 Months

Director (Planning), Directorate Of Posts, Dhaka

Mail: saleh.ahmed@bdpost.gov.bd

Completion date (month/year): August 2022

The BPO has plans to construct a modern technology-based mail processing center and introduce e-commerce based products and services by 2026. The Feasibility study will assess the business models of BPO branching into e-Commerce services, technical and financial aspects of generated ideas spawn out of Digital Service Design Lab (DSDL) and also the technical and economic feasibility of a possible Automated Mail Processing Centre (AMPC) for Bangladesh Post Office.

Followed by this, the core objectives of this project holds:

i. To provide a high-level enterprise architecture design and technical Feasibility on

Digitalization/Automation of BPO

ii. Develop a business model for implementing a business service where BPO will sell Agro-based products grown by marginal farmers directly to the end consumer.

iii. Originate a business model for BPO mail and parcel services. The business model will consider future trends, primarily focusing on the growing digital commerce market.

iv. Conduction of a feasibility study on Automation of Mail Processing Center (AMPC)

• Assess all the exixting services of BPO
• Design indicator and criteria for identifying the quickwins
• Prepare implementation roadmap plan
• Prepare financial feasibility studies and analyze the report on proposed new service
• Conduct quantitative and qualitative data collection and data analysis and subsequenty developing an e-commerce level agro-business model.
• Arranging Validation workshop
• Assess the existing mail and parcel delivery process, technology usuage both from the Govt. and Private end.
• Review of existing rules/regulations of BPO and prepare further efficient suggestion for reformation
• Develop business model and provide a validation workshop on the mail and parcel services
• Perform a feasible study on the opportunity of MPC and determine the existing technology for MPC for both government and international aspect and provide respective report on the study.